Filter
Top Products
Heading
PROBLEM POSSIBLE CAUSE WHAT TO DO
The coffee brewing unit has Ensure that when the hopper is
not adjusted correctly and moved to the pre-ground coffee
remains closed, therefore the position that prior to adding the
coffee falls beside. coffee you have waited for
the programmed mechanical
adjustment of the brewing unit.
The pre-ground coffee is stuck After the machine has been used
to the sides of the coffee shaft. the steam from the brewing
process will moisten the sides of
the pre-ground coffee shaft which
causes the coffee grinds to stick
to the sides. Use a piece of paper
towel or cloth to dry the pre-ground
coffee receptacle and shaft.
Alternatively use the cleaning brush
to push down the coffee.
No espresso/coffee No water in the water reservoir. Fill the reservoir with water.
pours through
The water reservoir is not Slide the water reservoir in and
correctly engaged. press firmly into place to ensure
the valve of the water reservoir
opens.
The steam pre-selection button Press the steam pre-selection
is activated. button to turn the steam function
off.
Espresso/coffee tastes Temperature of the heating Prior to starting the espresso
burnt system is too hot. brewing process, turn the steam/
hot water switch up and allow hot
water to run through the steam
arm/wand until there is a steady
flow of hot water and no large
amount of steam is present.
Type of coffee being used. Experiment with different brands
and styles of coffee.
No steam comes Steam arm/wand is blocked. Using a pin or a thin wire, insert it
from the steam into the hole in the base of the
arm/wand steam nozzle.
Not enough froth when Milk is too warm or too old. Ensure the milk is well refrigerated
texturing the milk before use and that the milk is
fresh.
Trouble Shooting Guide continued
43