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Transition Networks SDSFE31xx-100 Industrial Device Server
24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600
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Warranty
Limited lifetime
warranty
Effective for products shipped May 1, 1999 and After. Every Transition Networks’
labeled product purchased after May 1, 1999 will be free from defects in material
and workmanship for its lifetime. This warranty covers the original user only and is
not transferable.
What the
warranty does
not cover
This warranty does not cover damage from accident, acts of God, neglect,
contamination, misuse or abnormal conditions of operation or handling, including
over-voltage failures caused by use outside the product’s specified rating, or normal
wear and tear of mechanical components. If the user is unsure of the proper means of
installing or using the equipment, contact Transition Networks’ free technical
support services.
Establishing
original
ownership
To establish original ownership and provide date of purchase, please complete and
return the registration card accompanying the product or register the product on-line
on our product registration page.
Transition Networks will at its option:
• Repair the defective product to functional specification at no charge
• Replace the product with an equivalent functional product
• Refund the purchase price of a defective product
Who to contact
for returns
To return a defective product for warranty coverage, contact Transition Networks’
technical support department for a return authorization number (RAN). Transition’s
technical support department can be reached through any of the following means:
Technical Support is available 24 hours a day:
• Tel: 800-260-1312 x 200 or 952-941-7600 x 200
• Fax: 952-941-2322
• Email: techsupport@transition.com
• Live web chat: Transition Now
• Voicemail: 800-260-1312 x 579 or 952-941-7600 x 579
• All messages will be answered within one hour
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