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This Blending Station
®
includes a 1-Year Service Contract effective
from date of purchase. In the event your machine should need
parts or repairs, covered under this Service Contract, call Vita-Mix
®
customer service immediately for instructions. Proof of date of
purchase may be required. This does not cover abuse, misuse,
tampering, improper installation or extreme conditions.
The Vita-Mix Service Contract includes the following:
1. Only one extra drive socket - to facilitate simple repairs and prevent down
time is included and packaged with each machine.
2. Additional drivers and tamper, unless defective and cosmetic changes,
such as discoloration of parts are not covered. NOTE: to determine if you
have a defective part, please order a replacement part through Vita-Mix
Customer Service, and when the new part arrives, return the old part in
the same packaging. Vita-Mix will inspect the returned part and, if defective,
issue a refund for the price of the new part. A part will be considered
defective if no abuse or neglect was involved with its break. Non-defective
parts sent to Vita-Mix for inspection will not be returned if deemed unusable.
Service Contract covers functionality of the machine but not abuse or lack
of recommended maintenance.
3. In Continental U.S.A., sender pays freight one way to Vita-Mix Corporation.
Vita-Mix Corporation pays UPS ground freight charges to return machine
to sender. Sender pays costs for special shipping requests. Outside
Continental U.S.A., other service contracts may apply.
NOTE: Limited Warranty and Service Contract are honored directly through
the Vita-Mix Corporation, Cleveland, Ohio USA. Non-warranty repairs can
be performed by any CFESA service center. Call Vita-Mix at (800) 4DRINK4
(800-437-4654) or 440-235-0214.
Before returning this product for any reason, including repair, please, first
contact our Customer Service Department at: (800) 4DRINK4, (800-437-4654)
or 440-235-0214 to receive a “Return Authorization Number”. Outside the
USA, contact your Vita-Mix Distributor.
S
ervice Contract
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