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Solving common ice maker/dispenser problems
PROBLEM
POSSIBLE CAUSE/SOLUTION
Ice crescents attached
l This is normal. They break apart easily. Shake bin
at corners
occasionally to keep cubes separated.
Ice maker will not
l ON/OFF lever is in the OFF (up) position. Lower lever to the
operate or ice is not
ON (down) position.
made fast enough
l Freezer is not cold enough. Adjust temperature controls
and wait 24 hours. (See “Changing the control settings”
on page 7.)
Off-taste or odor in ice
l New plumbing connections can cause discolored or off-
flavored ice. Discard the first few batches of ice.
l Cubes are stored too long. Throw them away and make a
new supply.
Ice dispenser will
not work
l Food is not wrapped properly. See page 27.
l Freezer and ice bin need to be cleaned. See page 23.
l Water may contain minerals (such as sulfur). A filter may be
required to remove them.
l Freezer door is open.
l Ice bin not properly installed. Make sure the bin is pushed in
all the way.
l Wrong ice in bin. Only use crescents from the ice maker.
Shake the bin occasionally to separate cubes and increase
storage room.
Ice dispenser stops
working
l Dispenser not used for extended periods of time, causing
ice cubes to melt together. Dump old ice and make a
new supply.
l Ice dispenser bar held in too long. Wait about 3 minutes for
dispenser motor to reset.
l Large amounts of ice should be taken from the bin, not
through the dispenser.
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