Filter
Top Products
Troubleshooting
Performance problems often result from little things you can fix without tools. Please read
through “Before calling for assistance . . .
” below before calling for service on your appliance.
Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.
PROBLEM
Your refrigerator
will not operate
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with
proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
not work
Is the power supply cord firmly plugged into a live circuit with
proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The ice maker
does not work
Is the freezer cold enough to make ice? It could take overnight for
the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 14.)
Is the water valve turned on?
Does the water line have a clog or leak?
Unfamiliar sounds Is something on top of or behind the refrigerator?
or a rattling/
jingling noise
Some new sounds are normal. See “Understanding the sounds you
may hear” on page 22.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is
the defrost pan
level so the pan does not overflow.
The motor seems
Are the condenser coils dirty?
to run too much
Has the door been opened often? Has a large amount of food
been added at one time? The motor naturally runs longer if these
things happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
28