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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Par-t 1 of this section Outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service, When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s Complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Plea%?
check the chart below for problems you can fix. It could save you the cost of a service Call
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing will
The power cord is not plugged into
Plug the power cord into a live circuit with
operate
a live circuit with proper voltage.
proper voltage. (See Installation Instructions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
The oven will
The Oven Selector is not turned to
Turn the Oven Selector to the desired
not operate
BAKE or BROIL. setting.
A delayed start time has been set. Wait for the start time to be reached.
The Oven Temperature Control
Turn the Oven Temperature Control Knob to
Knob is not turned to a tempera- a temperature setting.
ture setting.
The automatic MEALTIMER’” clock
Set the MEALTIMER clock correctly. (See
is not set correctly.
“Using the automatic MEALTIMER’” clock” on
page 16.)
The Stop or Start Time Knobs for If a delay start or stop is not desired, the Stop
the automatic MEALTIMERTM and Start Time Knobs must be turned to the
clock are not set at the correct time
correct time of day. Turn knobs till they pop
of day.
out.
The surface
A household fuse has blown or a
Replace household fuse or reset circuit
units will not
circuit breaker has tripped. breaker.
operate
Surface units are not plugged in Plug surface units in all the way.
all the way. (See “Replacing” on page 23.)
The control knobs are not being
Push control knobs in before turning to a
set correctly. setting.
Control
You are not pushing in before
Push control knob(s) in before turning to a
knob(s) will
turning.
setting.
not turn
continued on next page
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