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RS1200001 48 November 1996
Ice Maker Troubleshooting Chart
3:00 Ejector Position
Contaminated Replace module
Jammed cubes
Notice size and density of cubes
Un-jam cubes
Refrigerator or ice maker not level Level refrigerator or ice maker
No power to ice maker Determine discontinuity by tracing power
Excessive water-fill volume Adjust module screw, lower water pressure, or
replace water valve
Cubes falling back into mold during
ejection
Replace fill cup
Check fill tube assemby
4:00 Ejector Position
Contaminated Replace mold and heater assembly
Apply alumilastic
Thermostat out of calibration Replace thermostat
Apply alumilastic
Open heater circuit
Motor should oscillate
Replace mold and heater assembly
Apply alumilastic
Little or no alumilastic on thermostat Apply alumilastic to thermostat
Heater not staked in mold Replace mold and heater assembly
Apply alumilastic
Broken locking tabs on vertical cam Replace module
6:00 Ejector Position
Contaminated Replace mold and heater assembly
Apply alumilastic
Insufficient water to ice maker,
small or hollow cubes
Refer to “Hollow Ice Cubes”
7:30 Ejector Position
Contaminated
Motor will not oscillate
Replace module
Shut-off arm stuck in ice or
obstructed
Remove obstruction
Replace module
Cubes not formed properly Un-Jam
Check fill cup and fill tube assembly
9:00 Ejector Position
Contaminated Replace module
Cube frozen to fill cup or mold Un-jam
Replace fill cup and module