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November 1996 49 RS1200001
Ice Maker Troubleshooting Chart
Excessive Ice Production
Problem Action
Shut-off arm not in actuator Replace shut-off arm in actuator
Deformed shut-off arm Replace shut-off arm
Broken shut-off lever or
lever bypassing vertical cam
Replace module
Broken module actuator Replace module
Hollow Ice Cubes
Problem Action
Low water fill volume Adjust module screw, clear water path,
or replace water valve
Improper freezer air-flow Direct air flow away from thermostat
Thermostat out of calibration Replace thermostat
Apply alumilastic
Flooding or Ice in Bucket or Freezer
Problem Action
Thermostat out of calibration Replace thermostat
Apply alumilastic
Jammed cube stalled in water-fill cycle Remove cube
Determine reason for stall
Leaky water valve Replace water valve
Excessive water fill volume Replace water valve
Motor stalled in water-fill cycle
(12:00 ejector position)
Replace module
Contaminated module Replace module
Refrigerator or ice maker not level Level refrigerator or ice maker
Excessive water pressure Decrease water pressure (20-120 psi) (1.4 - 8.2 bar)
Shorted and burned module shut-off
switch and contacts
Replace module
Broken locking tab on verticle cam
(Stalled in water fill)
Replace module
Fill-tube not properly positioned in
fill cup
Reposition fill tube
Fill cup water opening blocked Replace fill cup
Cubes fall over back of ice maker,
melting in freezer
Replace fill cup