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4. If you are unable to locate the problem in the table or if the solutions listed don't work, please call the
BEVLES manufacturing facilities for assistance at (800) 441-1601. You will need to provide the
factory personnel with the following information:
1. The product model and serial numbers.
2. The specific nature of the problem.
In some cases it will be beneficial to also have the actual operator of the equipment available to answer
questions.
1. Unit will not heat.
2. Unit not reaching
or holding desired
Temperature uniformly.
3. Unit overheating.
4. Fan blowers not
operating.
5. Cabinet steamy and
too humid.
6. Cabinet too dry.
Power switch not in on position.
Loose or unplugged power cord.
Thermostat on wrong setting.
Faulty thermostat (not switching heating
element on when below set temperature).
Faulty internal wiring.
Faulty heating element (not getting hot).
Hi-temperature safety thermostat on.
Doors left open or ajar.
Thermostat on wrong setting.
Faulty thermostat (not switching heating
element on when below set temperature).
Faulty internal wiring.
Top mounted heating module seal
(gasket) torn or worn.
Faulty heater fan blower (no air
circulating).
Faulty thermostat (not switching heating
element off when above set temperature).
Power switch not in on position.
Loose or unplugged power cord.
Faulty heater fan blower.
Faulty internal wiring.
Too much humidity in air flow.
Holding temperature not high enough.
Holding product too long in cabinet.
Water pan dry.
Not enough humidity in air flow.
Holding temperature too high.
Place the power switch in the ON
position.
Plug power cord into proper
electrical outlet.
Set thermostat to correct
temperature.
Replace thermostat per section 6-
1i or j.
Check connections for heating
module components per
sections 6-11.
Replace heating element per
section 6-11.
Check for failure of heating element
and/or thermostat not shutting
down.
Close doors firmly and keep closed
except. when loading or unloading
product.
Set thermostat to correct
temperature.
Replace thermostat per section
6-1i or j.
Check connections for heating
module components per section 6-
11
Replace gasket per section 6-1 m.
Replace fan blower motor per
section 6-1k.
Replace thermostat per section 6-1i
or j.
Place the power switch in the on
position.
Plug power cord into proper
electrical outlet.
Replace fan blower motor per
section 6-1k.
Check connections for heating
module components per sections
6-11.
Adjust baffles per section 3-2.
Adjust thermostat to a higher
temperature level.
Minimize holding time.
Fill 3/4 full with water.
Adjust baffles per section 3-2.
Adjust thermostat to a lower
temperature (never below 140°F).
5-2 TROUBLESHOOTING TABLE
Problem Possible Cause Solution