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PROBLEM POSSIBLE CAUSES WHAT TO DO
When the machine is switched on,
the steam and hot water lights are
flashing.
Steam dial is not in ‘STAND BY’ position Turn the Steam dial to ‘STAND BY’ position. Machine will
commence normal heat up procedure.
Espresso does not run through
Machine is not turned on or plugged in Ensure the machine is plugged in and the POWER button is
pressed to ‘on’.
Water tank is empty Refer to ‘Filling The Water Tank’, page 34.
Espresso grind is too fine Ensure you use a suitable espresso grind. Refer to
‘Adjusting the Grind Size’ on page 35.
Too much ground espresso in the filter Refer to ‘Adjusting the Grind Amount’, page 35.
Espresso grind tamped too firmly Refer to ‘Tamping The Ground Espresso’, page 37.
The filter is blocked Clean the filters. Refer to ‘Cleaning The Filters’, page 54.
Espresso runs out too quickly
The espresso grind is too coarse Ensure you use a suitable espresso grind. Refer to
‘Adjusting the Grind Size’ on page 35.
Not enough ground espresso in the filter Refer to ‘Adjusting the Grind Amount’, page 35.
Ground espresso not tamped firmly enough Refer to ‘Tamping the Ground Espresso’, page 37.
Espresso is too cold
Cups not preheated Preheat cups. Refer to ‘Pre-Warming The Cups’, page 34.
Milk not heated enough (if making a
cappuccino or latté)
When the base of the jug becomes too hot to touch this is
when the milk is heated at the correct temperature. Refer to
‘The Art of Texturing Milk’, page 41.
TROUBLE SHOOTING GUIDE
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