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Before You Call for Service
Problem Solution Guide
NOTE: See Common Problems When Using the Bake Mode on page 15 for problems with cooking food.
Problem May Be Caused By What to Do
Nothing works. Control panel is
not lit.
Oven not connected to electrical
power.
Have a licensed electrician connect the oven to
properly wired electrical connection.
Power to oven is off. Turn on power at circuit breaker or fuse box.
Check for tripped breaker or blown fuse.
Power outage. Contact power company.
Nothing works/control panel
does not respond. Control
panel is lit.
Control panel locked (Locked
appears on display).
Touch CANCEL UPPER or CANCEL LOWER
key for 5 seconds to reactivate control panel.
Oven's computer needs to be
restarted.
Touch HOME and BACK keys for 5 seconds to
restart computer.
Control panel dim or only time
and date is shown.
Oven in “sleep” mode. Energy saving mode activated. See page 7
to change settings or touch display to reacti-
vate.
Normal screen is missing from
display.
Android operating system is show-
ing.
Touch Dacor Cooking or HOME to return to
oven home screen.
Oven will not heat. Oven setting not correct. Touch CANCEL UPPER or CANCEL LOWER,
then follow instructions in Operating Your
Oven section.
Oven set for delay start. Oven will turn on automatically at the preset
time. Touch CANCEL UPPER or CANCEL
LOWER to return to normal operation.
Attempting to broil with the meat
probe connected.
Broil modes will not work when meat probe is
connected. Disconnect meat probe.
Oven does not self-clean/green
clean.
Oven door not shut tightly. Check for obstructions. Shut door tightly.
Oven not set properly. Follow instructions in Care and Cleaning sec-
tion.
Meat probe connected. Oven will not start Self Clean cycle when meat
probe is connected. Disconnect and remove
meat probe.
Oven door will not open. Oven is set to self clean. Check display. If Locked symbol appears on
display, oven door cannot be opened. Wait for
oven to complete self-clean or touch CANCEL
UPPER or CANCEL LOWER. Door will unlock
once oven has cooled.
Oven lights will not work. Oven in Self Clean mode. Lights do not work when oven is in Self Clean
mode. See page 36.
Oven in Sabbath mode. Lights do not work when oven is in Sabbath
mode. See page 31.
Light bulbs burned out. Replace light bulbs.
Oven lights will not turn off. Light key is set to on. Touch light key to turn lights off.
Door ajar. Make sure both doors are completely shut.