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Before You Call For Service
Induction Cooktop
POSSIBLE CAUSES
• Improper cookware being used. Use pans that are recommended
for induction, have flat bottoms and match the size of the
surface element.
• Cooktop controls improperly set. Check to be sure the correct
control is set for the surface element you are using.
• Wrong pan type. Use a magnet to check that cookware is
induction compatible.
• Pan is too small. Flashing “F”—pan size is below the minimum
size for the element. See the Using the correct size cookware
section.
• Pan not positioned correctly. Center the pan in the cooking ring.
• Incorrect cleaning methods being used. Use recommended
cleaning procedures. See the Care and Cleaning section.
• Cookware with rough bottoms being used, coarse particles
(salt or sand) were between the cookware and the surface of
the cooktop or cookware has been slid across the cooktop surface.
To avoid scratches, use the recommended cleaning procedures.
Make sure bottoms of cookware are clean before use, and use
cookware with smooth bottoms.
• Food spillovers not cleaned before next use. See the Care and
Cleaning section.
• Hot surface on a model with a light-colored glass cooktop.
This is normal. The surface may appear discolored when it is hot.
This is temporary and will disappear as the glass cools.
• Hot cooktop came into contact with plastic placed on the hot
cooktop. See the Care and Cleaning section.
• Hot sugar mixture spilled on the cooktop. Call a qualified
technician for replacement.
• Keypad is dirty. Clean the keypad.
• A fuse in your home may be blown or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
• Improper cookware being used. Use a flat induction capable pan
that meets the minimum size for the element being used. See
the Using the correct size cookware section.
• Pan is improperly placed. Make sure the pan is centered on the
corresponding surface element.
• Cooktop control improperly set. Check to see that the control is
set properly.
PROBLEM
SURFACE ELEMENTS WILL
NOT MAINTAIN A ROLLING
BOIL OR COOKING IS SLOW
SURFACE ELEMENTS DO
NOT WORK PROPERLY
FLASHING “F”
SCRATCHES ON COOKTOP
GLASS SURFACE
AREAS OF DISCOLORATION
ON THE COOKTOP
PLASTIC MELTED TO
THE SURFACE
PITTING (OR INDENTATION)
OF THE COOKTOP
UNRESPONSIVE KEYPAD
PAN DETECTION/SIZING
NOT WORKING PROPERLY