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PROBLEM POSSIBLE CAUSE SOLUTION
Water backs up into disposer
(does not drain).
• The auger and screen plugged.
• Auger not turning.
• Plumbing line between disposer and
Waste Xpress clogged.
• Remove plug.
• Ensure that auger is seated properly and
that auger belt in place. Check motor.
• Remove clog.
Waste Xpress, disposer and water
will start when "start" button is
pushed but shuts down when start
button is released.
• Insufficient time allowed after Line
Disconnect switch on control center
is turned to the "on" position
• 24 V power from control center
(control circuit) is low or not present.
• Mechanical interlock on disposer
reversing contactors is defective.
• Allow 15-20 seconds prior to attempting
system start up (at start switch) after
turning Line Disconnect switch to the
"on" position.
• Call for service.
• Call for service.
Waste Xpress stops unexpectedly. • Discharge chute misaligned.
• Fuse blown or circuit breaker tripped
at power source.
• 24V power from control center
(control circuit) is low or not present.
• Operation mode on circuit board in
control center is set for 10 minute
automatic shutdown.
• Stop button on control center has
been pushed.
• Line Disconnect switch has been
turned to "off" position.
• Reinstall discharge chute to ensure
proper fit.
• Replace fuse or reset circuit breaker.
• Call for service.
• Call for service.
• Push start button on control center.
• Turn to "on" position. Wait 15-20 seconds
before attempting at starting system to
allow control to perform "self test".
Note: Line Disconnect switch is only
intended for use in the event of control
center servicing.
Water exits Waste Xpress
at front of cabinet.
• Drain line has clog.
• High water level.
• Clear drain.
• Add second waste outlet drain connect from
Waste Xpress cabinet to sewer connection
(recommended for trough applications).
• Verify system has 5 gpm flow control and
shut off valve installed. Install if missing.
Waste Xpress does not run,
but disposer and water run.
• Contactor defective.
• Waste Xpress overload will not reset.
• Auger motor defective.
• Call for service.
• Call for service.
• Call for service.
SYSTEM TROUBLESHOOTING
Troubleshooting