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Troubleshooting
PROBLEM CAUSE SOLUTION
Disposer motor will not start and
water does not flow.
• No incoming line power.
• Line disconnect switch is not on.
• Line disconnect switch has been
reactivated and 30-second delay
has not yet expired.
• Line Disconnect switch on control
is defective.
• Start switch on control
is defective.
• Stop switch on control
is defective.
• Dip switch settings on circuit
board in control center may not be
to specification.
• Control circuit fuse FNA2 is blown.
• 24 V power from control center
(control circuit) is low or not present.
• Turn line power on.
• Turn line disconnect to "on" position. Wait
15-20 seconds before attempting to start
system to allow control to perform "self test."
• Wait 30 seconds and try starting again.
• Call for service.
• Call for service.
• Call for service.
• Call for service.
• Replace fuse.
• Call for service.
Disposer does not reverse direction. • Control center has been reactivated
before post-flush delay has expired.
• Wait until post-flush is complete and
try again.
Disposer motor stops while grinding
but water continues to flow.
• Control center wired for
automatic shut-off.
• Disposer is jammed.
• Disposer motor overload protector
has tripped.
• Press start button. If disposer runs for
10 minutes then shuts off, the automatic
shutoff is active. If the manual setting is
desired, change indicated in the
feature section.
• Press stop button and follow directions for
dejamming in disposer installation manual.
• Press stop button. Locate red reset button
on front of disposer electrical cover.
Press to reset. If motor had been running,
wait five minutes for the motor and overload
to cool down.
Disposer will not start but
water flows.
• Overload protector on the disposer
may have tripped.
• Disposer is jammed.
• Press stop button. Locate red reset button
on front of disposer electrical cover. Press
to reset. If motor had been running, wait
five minutes for the motor and overload to
cool down.
• Press stop button and follow directions
for dejamming that were supplied with
the disposer.
Water flows constantly before start
button is pushed.
• Water solenoid valve is
installed backward.
• Water flow should be in the direction of the
arrow on valve.
Overload trips frequently. • Disposer overloaded. • Do not overload disposer with excess
amounts of garbage and water.
DISPOSER TROUBLESHOOTING