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PROBLEM POSSIBLE CAUSE SOLUTION
Waste Xpress unit is extremely wet. • Excessive moisture in waste being
processed or high volume of liquids
being processed through system.
• No flow control valve in cold water
line – full line flow from source being
directed to system.
• Slow down feed rate of waste to disposer
while processing.
• Do not process large volumes of watery
waste by itself - balance waste mix with
other types of food waste and/or disposables
• Call for service.
Water (non-vapor) exiting discharge
chute while system is running.
• High grease content in waste mix.
Build-up on screen is not being
cleaned sufficiently and is causing
a "chimney" to form. Hot water
spray cycle "on" time is insufficient
to keep screen clean affecting
water drainage.
• Call for service.
Processed waste is draining from
cabinet at outlet to sewer – no
waste exiting Waste Xpress unit at
discharge chute.
• Auger is running in wrong rotation.
• Auger screen pan is facing back
of machine – processed waste
falling into base of cabinet and
exiting at outlet.
• Call for service.
• Reverse auger screen (see Cleaning
Instructions section on page 17).
WASTE XPRESS TROUBLESHOOTING
If the Waste Xpress remains inoperative after following this troubleshooting guide, contact InSinkErator’s service department at
1-800-845-8345 for the location of the nearest approved service agency.
Troubleshooting