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PROBLEM POSSIBLE CAUSE SOLUTION
No water spraying onto
auger screen.
• Solenoid valve clogged.
• Water turned off.
• Solenoid valve defective.
• Spray nozzles clogged.
• Timer defective.
• Timer not set properly.
• Solenoid valve installed incorrectly.
• Remove clog.
• Turn on water.
• Call for service.
• Replace nozzles.
• Call for service.
• Call for service.
• Reinstall solenoid valve so arrow is pointing
in correct direction.
Water flows continuously before
controls are turned on.
• Solenoid valve is stuck open.
• Solenoid valve installed incorrectly.
• Solenoid valve is wired incorrectly.
• Timer is defective.
• Timer is not set properly.
• Solenoid valve is defective.
• Post flush setting in control center
is not correct.
• Call for service.
• Reinstall the water solenoid valve with the
arrow on the valve pointing in the direction
of the water flow.
• Call for service.
• Call for service.
• Call for service.
• Replace solenoid valve.
• Call for service.
Overload protector trips frequently. • Disposer is overloaded with
food waste.
• Do not overload disposer with excessive
amounts of food waste.
Cold water shuts off when Waste
Xpress shuts off.
• System being shut down using Line
Disconnect switch on control center.
• Post Flush settings on circuit board in
control center are not to specification.
• Use stop and start push buttons. Line
Disconnect switch is only de-activated
when system maintenance is required.
• Call for service.
SYSTEM TROUBLESHOOTING
Troubleshooting