Jenn-Air JGS9900BD Oven User Manual


 
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnect power and gas to range before servicing,
unless testing requires power and/or gas.
12 16026923
© 2006 Maytag Services
Problem Possible Cause Correction
Gas flows to bake/broil
burner, but burner does not
light.
Ignitor positioned too far from burner....
.
Dirt or grease in orifice or burner ..........
.
Insufficient gas pressure .......................
.
Power outage ........................................
.
Reposition ignitor closer to bake/broil
burner.
Clean orifice or burner.
Check for correct gas pressure. Natural
gas pressure should be 5" WCP and LP
gas pressure should be 10" WCP.
Verify power is present at unit. Verify
circuit breaker is not tripped/replace fuse.
Broil burner shuts off shortly
after the start of self-clean
operation. Bake and broil
functions operate normally.
Power outage ........................................
.
Control Error..........................................
.
Verify power is present at unit. Verify
circuit breaker is not tripped.
Replace household fuse.
See "Control Systems Troubleshooting."
Fan motor does not operate.
No power to fan motor ..........................
.
Failed fan motor or winding/frozen
shaft ......................................................
.
Check for 120 VAC supplied at fan
motor. If voltage is not present, check
for broken/loose wiring between fan
motor and relay board. If voltage is
present at fan motor, go to next step.
Check motor winding for continuity.
Check for a frozen motor shaft. Check
for broken wiring between motor and
neutral terminal block.
Oven smokes/odor first few
times of usage.
Normal...................................................
.
Minor smoking and/or odor is normal
the first few times of oven usage.
Failure Codes.
Electronically Controlled .......................
.
See "Fault Code Chart."
Oven not operating.
Programming error................................
.
Power outage ........................................
.
Unit in Sabbath mode ...........................
.
Switch range circuit breaker off for five
minutes and try oven again.
Verify power is present at unit and
circuit breaker is not tripped.
Replace household fuse.
Refer to Use & Care manual to remove
unit from Sabbath mode.
Clock and timer not working. Power outage ........................................
.
Electronic Control locked ......................
.
Verify power is present at unit and
circuit breaker is not tripped.
Replace household fuse.
Refer to Use and Care manual to
unlock electronic control.
Oven light does not operate. Failed oven lamp...................................
.
Failed wiring ..........................................
.
Failed light socket .................................
.
Check lamp and replace is necessary.
Check for broken, loose or dirty
connections.
Check light socket for continuity.
Oven door will not unlock. Oven is self-cleaning.............................
.
Oven is still hot......................................
.
Allow cycle to complete.
Will not unlock until unit has cooled to
safe temperature. Do not force door
open, this will void warranty. Blow cool
air on latch area to quicken process.
Self-clean cycle not working. Programming error................................
.
Door lock ...............................................
.
Turn off circuit breaker for five minutes
and try self-clean again.
Verify door lock energizes & engages.