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Problem solving guide
69
Unsatisfactory washing result
Problem Cause and remedy
The dishes are not
clean.
The dishes were not loaded correctly.
See
notes in "Loading the dishwasher".
The programme was not powerful enough.
Select a mor
e powerful programme (see "Pro‐
gramme chart").
There is some stubborn soiling although most of the
cr
ockery is only lightly soiled (e.g. with tea stains).
Select the "Adjust sensor wash" p
rogramme op‐
tion (see "Programme options").
Not enough detergent was dispensed.
Use mor
e detergent, or change your detergent.
Items are blocking the path of the spray arms.
Rearr
ange the items so that the spray arms can
rotate freely.
The filter combination in the base of the wash cabinet
is not cle
an or is not correctly fitted.
This may cause the spray arm jets to get blocked.
Clean and/or fit the filter combination correctly.
Clean
the spray arm jets, if necessary (see "Clean‐
ing and care, Cleaning the spray arms").
The non-return valve is open and blocked. Dirty water
has flowed back int
o the wash cabinet.
Clean
the drain pump and the non-return valve
(see "Maintenance").
Smearing appears on
glass
ware and cutlery.
There is a bluish sheen
on the surface of glass‐
ware; film can be wiped
off.
The rinse aid dosage is set too high.
Reduce the dosage. See "Befor
e using for the first
time - Rinse aid".