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Frequently Asked Questions
78
Poor cleaning results
Problem Possible cause and solution
The dishes are not
clean.
The dishes were not loaded correctly.
See
notes in "Loading the dishwasher".
The program was not powerful enough.
Select a mor
e intensive program (see "Program
overview").
There is some stubborn soiling even though most of
the dishwar
e is only lightly soiled (e.g., with tea
stains).
Use the Sensor Wash program option (see "Set‐
tings menu - Sensor wash").
Not enough detergent was dispensed.
Use mor
e detergent, or change your detergent.
Items are blocking the path of the spray arms.
Rearr
ange the items so that the spray arms can
rotate freely.
The filter system in the base of the wash cabinet is
not cle
an or is not correctly fitted.
This may cause the spray arm jets to get blocked.
Clean
and/or fit the filter system correctly.
Clean
the spray arm jets if necessary (see "Clean‐
ing and care - Cleaning the spray arms").
The non-return valve is open and blocked. Dirty water
has flowed back int
o the wash cabinet.
Clean
the drain pump and the non-return valve
(see "Frequently asked questions").
Smearing appears on
glass
ware and cutlery.
There is a bluish sheen
on the surface of glass‐
ware; film can be wiped
off.
The rinse aid dosage is set too high.
Reduce the dosage (see "Settings menu - Rinse
aid").