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Problem Possible cause and solution
The brew unit cannot
be removed,
or
the brew unit cannot be
replaced in the coffee
system
The brew unit or the brew unit motor is not in the correct
position. This can happen if the brew unit or the drip
tray is pulled out while brewing is taking place.
^
Turn the machine off with the On/Off - button.
^
Press the . and / buttons at the same time. Then
press the OK button twice.
This will initialize the brew unit motor and put in back
into the start position.
If the brew unit still cannot be removed or replaced in
the machine,
^ Contact Miele Technical Service.
The descaling program
was started
unintentionally.
The descaling program cannot be canceled once the
OK button has been pressed.
The process must run through to completion. This is a
safety measure to ensure that the machine is fully
descaled. It is important for the long-term protection of
the machine and to ensure that it functions properly.
^ Complete the descaling program (see "Descaling".)
Loud noises are heard
during the descaling
program.
This is not a fault.
These noises occur when water is flushed through the
machine at a high pressure.
The heating-up time is
longer than usual, the
amount of water being
dispensed is not right
and the coffee machine
is not performing
correctly.
The coffee machine needs to be descaled.
^
Complete the descaling program (see "Descaling".)
Frequently asked questions
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