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Appendix A Troubleshooting and Support 61
Frequently asked questions
How can I make the battery charge last longer?
• For maximum conservation, you can use the Max Battery power scheme. To select this
scheme, open Motion Dashboard to the Power panel.
• Set the display brightness to the dimmest level you are comfortable with. See
“Adjusting the display brightness” on page 22.
• Disable the wireless adapter and Bluetooth adapter if you are not using them.
• Stop unnecessary background applications and processes.
What do I need to use the Motion C5 in another country?
• You will need a travel plug adapter. You can find these in airports and travel stores. You
do not need to buy a voltage converter; the Motion AC adapter will automatically adjust
to different voltages.
How do I clean the standard display screen?
• To clean the acrylic display screen, wipe it with a soft cloth (like the one supplied) onto
which you have sprayed a window-type cleaner. Do not spray cleaners, spray or pour
any liquid, nor wipe any abrasive cleaner on the screen nor any surface of the C5. Do not
use tissues or paper towels to clean the screen. They contain wood fibers and may
scratch the surface.
How do I clean the View Anywhere display screen?
• To clean the View Anywhere display screen, wipe it with a soft cloth (like the one
supplied). If needed, clean with any alcohol-based product recommended for use on
anti-reflective glass. Other cleaning products may leave a residue. Do not spray
cleaners, spray or pour any liquid, nor wipe any abrasive cleaner on the screen nor any
surface of the C5. Do not use tissues or paper towels to clean the screen. They contain
wood fibers and may scratch the surface.
Will scratches affect the performance of the display or digitizer?
• Our testing has not found appreciable loss of performance on a scratched display.
How sensitive is the screen to various elements?
• As with any computer or electronic device, you should protect it from liquids, dirt and
sand, other contaminants, and extreme heat.
Will any monitor, USB device, keyboard, or mouse work with the C5?
• If the device has a driver for Windows, it will work with the C5. For a list of products that
have been tested for Windows, go to the Windows Marketplace Tested Products page at
www.microsoft.com/whdc/hcl.
Why is the C5 lacking USB and display adapter ports?
• The C5 is designed to be easy to clean and disinfect, so ports and connectors are
minimized.