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Models 8752 & 8756 with Horizon® Pump Troubleshooting Guide
Section 8 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
1. No product i s being
dispensed.
a. Low on mix. The “MIX
OUT” light is on.
a. Add mix to the mix tank
and press the AUTO key.
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b. The power switch is in the
OFF position.
b. Place the power switch in
the ON position and press
the AUTO key.
-- -- --
c. The beater motor is out on
reset.
c. Reset the freezer . 15
d. The beater assembly is
rotating counterclockwise.
d. Contact service technician
to correct rotation to
clockwise.
-- -- --
e. Insufficient mix i n the
freezing cylinder.
e. Refer to p roblem #2. -- -- --
f. Restriction in the door
spout.
f. Remove the draw handle
and raise the draw valve
all the way up to remove
restriction. Never put
objects or fingers in door
spout.
-- -- --
g. Machine is unplugged. g. Plug machine into the wall
receptacle.
-- -- --
h. Circuit breaker is off or the
fuse is blown.
h. Turn the breaker on or
replace the fuse.
-- -- --
i. The mix pr obe was not
installed properly, o r was
damaged.
i. Check the mix probe
installation.
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2. Insufficient mix in the
freezing cylinder.
a. Suction line is not fully
submerged in the mix.
a. Arrange the suction line
so the weighted end is
fully submerged.
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b. The suction tube is
kinked.
b. Be certain the tube is not
obstructed.
-- -- --
c.Thedrawrateisset
incorrectly.
c. Set the draw rate to
deliver 1/2 o z. per second.
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