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Models 8752 & 8756 with Horizon® Pump Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
4. Product is too soft. a. Viscosity control is s et too
warm.
a. Contact a service
technician.
-- -- --
b. Worn scraper blades. b. Replace scraper blades
regularly.
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c. Dirty condensers o r air
filters on air cooled units.
c. Clean monthly. 36
d. Inadequate water supply
on water c ooled units.
d. Check the water supply.
Check water lines for
leaks or k inks.
1/ 36
e. Inadequate air space
around air cooled units.
e. Allow adequate room for
air flow across the
condensers. Minimum of
3” (7.6 cm) c learance o n
all sides. D o not obstruct
air discharge on top. 12”
(30.5 c m) clearance on
top of freezer.
1
5. Mix in the mix c abinet is
too warm.
a. Warm mix was placed in
the tank.
a. Mix added to the mix tank
should be below 40_F
(4.4_C).
35
b. The mix c abinet door was
left open.
b. The door must be kept
closed.
29
c. The mix cabinet
refrigeration system needs
adjustment.
c. Contact a service
technician.
-- -- --
d. The mix c abinet door
gasket is not s ealing.
d. Repair or replace gasket. -- -- --
e. Dirty mix cabinet
condenser or air filter.
e. Clean monthly. 36
6. Mix in the mix c abinet is
too cold.
a. The mix c abinet
refrigeration system needs
adjustment.
a. Contact a service
technician.
-- -- --
7. Excessive mix leakage
from the bottom of the
door spout.
b. Worn, missing or incorrect
o--ring is on the draw
valve.
b. Check the o--rings.
(Replace every 3 months.)
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c. Improper lubrication on
the draw v alve o--rings.
c. Lubricate p roperly. 20