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Traulsen
4401 Blue Mound Road Fort Worth, TX 76106
Phone: (800) 825-8220 Fax-Svce: (817) 740-6757
Website: www.traulsen.com
HOURS OF OPERATION:
Monday thru Friday 7:30 am - 4:30 pm CST
Quality Refrigeration
© 2004 Traulsen - All Rights Reserved
XI. WARRANTY INFORMATION
INTERNATIONAL COMMERCIAL WARRANTY
(for Canadian warranties see domestic US warranty)
TRAULSEN warrants to the original purchaser the Refrigeration Equipment manufactured and sold by it to be free from defects in material and
workmanship under normal use and service for a period of one (1) year from date of shipment. Under this warranty, TRAULSEN will reimburse
the purchaser for the replacement of any part of said equipment (excluding dryers & refrigerant gas) which then proves to be defective. This
warranty does not apply to units altered from the original equipment design or to damage resulting from fire, water, burglary, accident, abuse,
misuse, transit, acts of God, terrorism, attempted repairs, improper installation by unauthorized persons, and does not apply to food loss.
TRAULSEN’S standard warranty does not apply to Export Sales. Rather, for a period of one (1) year from date of original installation not to
exceed Fifteen (15) months from date of shipment from factory, TRAULSEN:
will replace, F.O.B. factory, any defective parts normally subject to warranty.
will not cover the cost of packing, freight or labor such costs being the sole responsibility of the dealer.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED AND CONSTITUTES
TRAULSEN’S FULL OBLIGATION AND LIABILITY.
STANDARD DOMESTIC WARRANTY
TRAULSEN warrants new equipment to the original purchaser, when installed within the United States against defective material and
workmanship for one (1) year from the date of original installation. Under this warranty, TRAULSEN will repair or replace, at its option, including
service and labor, all parts found to be defective and subject to this warranty. The compressor part is warranted for an
additional four (4) years. During this period TRAULSEN will supply replacement compressor(s) if deemed defective; however, all installation,
recharging, and repair costs will remain the responsibility of the owner.
This warranty does not apply to units altered from the original equipment design or to damage resulting from fire, water, burglary, accident,
abuse, misuse, transit, acts of God, terrorism, attempted repairs, improper installation by unauthorized persons, and does not apply to food loss
THERE ARE NO ORAL, STATUTORY OR IMPLIED WARRANTIES APPLICABLE TO TRAULSEN, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF. TRAULSEN SHALL HAVE NO OBLIGATION OR LIABILITY FOR CONSEQUENTIAL OR SPECIAL DAMAGES, GROWING OUT OF
OR WITH RESPECT TO THE EQUIPMENT OR ITS SALE, OPERATION OR USE, AND TRAULSEN NEITHER ASSUMES NOR AUTHORIZES ANYONE
ELSE TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE EQUIPMENT OR ITS SALE, OPERATION OR USE OTHER
THAN AS STATED HEREIN.
G-SERIES MICROPROCESSOR CONTROL WARRANTY
TRAULSEN warrants to the original purchaser of the G-Series Microprocessor control when installed as part of the Refrigeration Equipment
manufactured and sold by TRAULSEN, to be free of defects in material and workmanship under normal service and use for a period of one (1)
year from the date of installation, not to exceed fifteen (15) months from the original date of shipment. Under this warranty statement, TRAULSEN
will repair or exchange at TRAULSEN’S discretion, F.O.B. factory, any part of said control, which proves to be defective. Inspection by the
TRAULSEN Service Department of parts claimed defective shall be final in determining warranty status. The warranty is to include repair or
exchange of any defective In-Warranty control or part(s) of said control for:
Part(s) - Any TRAULSEN G-Series Microprocessor Control supplied part(s) found to be defective.
Labor - The labor charges from a TRAULSEN Certified Service Agent to effect the repair or exchange of the defective part(s).
“Defective Part Return” - All claimed defective part(s) must be returned to TRAULSEN for defect validation within 30 days from the date of the
repair. Failure to return all claimed defective part(s) to TRAULSEN will invalidate the warranty claim, this warranty statement, and forfeit payment
for those repairs effected.
This warranty does not apply to units altered from the original equipment design or to damage resulting from fire, water, burglary, accident,
abuse, misuse, transit, acts of God, terrorism, attempted repairs, improper installation by unauthorized persons, and does not apply to food
loss, and will not apply if said equipment is located outside The United States.