37
TROUBLESHOOTING GUIDE
POSSIBLE PROBLEM EASY SOLUTION
Machine will not work
when switched “ON”
• Always ensure the speed control dial is in the “Off”
position before start.
• The “thermo cut-off – Temperature Overload”
protection device has not been activated automatically,
allow more time for the motor to
cool down.
Cannot set the time on the
Count-down timer.
• Always ensure the speed control dial is in the “Off”
position before trying to set the count-down time.
Mixer suddenly switches
off during mixing
• The mixer has been stressed by overloading or
stalling. The mixer will automatically activate the
overload protection button and the unit will switch itself
off. When this happens it is recommended that the
unit is switched off at the power outlet
and unplugged. The safety devices will the be
reset and the Breville Wizz planetary mixer is ready to
use again.
“E1” error message is
flashing on the count-up/
down timer display
• The mixer will automatically stop operating if the motor
is stalled. If this occurs, the ‘E1’ error message will
flash on the count-up/down timer display. This is an
electronic safety feature. This is normally a result of
too much ingredients being processed at one time. Try
removing some of the ingredients from the bowl. To
continue mixing, turn the speed control dial to the off
position and unplug the mixer from the power outlet.
Then plug the mixer into the power outlet and use as
normal.
“E2” error message is
flashing on the count-up/
down timer display.
• This may indicate that the motor has been stressed
by overheating with excessive load. The mixer is fitted
with a self-resetting safety device which safeguards
against overheating on the motor with excessive loads.
If overheating occurs, the mixer will automatically
activate the overheating protection device and the
motor will switch itself off. When the overheating
protection is activated, unplug the mixer from the
power outlet for at least 15 minutes to allow the unit to
cool. Turn the speed control dial to the “Off” position
then plug the mixer into the power outlet and use as
normal.
Noise is heard
when scraper beater
is mixing
• When ingredients are in the mixing bowl, the scraper
beater may make a slight noise as it scrapes the sides
and bottom of the bowl. This is normal and should
not cause concern. Do not turn the mixer on with the
scraper beater in place if the mixing bowl is empty.
This will cause the scraper beater to make a loud noise
as it scrapes the bowl.
BEM800_IB_Issue_0110.indd 37 10/12/09 10:00 AM