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Unclean dishes
Wash program
unsuitable for the load.
Refer to the wash programs section
for a suitable wash program, or the
soils were too heavily baked on and
dishes may need soaking.
Spray arm unable to
rotate.
Ensure no items are obstructing the
spray arm path.
DishDrawer®
overloaded/incorrectly
loaded.
Refer to the section on loading.
Filter plate/drain filter is
incorrectly inserted.
Refer to the user maintenance
section.
Detergent put in the
wrong compartment.
Detergent must be placed in the
large compartment.
Excessive food
not removed from
dinnerware prior to
cleaning.
Scrape all food scraps off
dinnerware prior to loading.
Unsuitable detergent. Use recommended brands of
dishwasher detergent.
Not enough detergent. Refer to the detergent section
or the detergent manufacturer’s
instructions.
Spray arm holes are
blocked.
Clean the spray arm.
Filter plate/drain filter is
blocked.
Clean the filter plate and drain filter.
Mega rack incorrectly
installed.
Refer to the accessories section for
correct installation.
Insufficient salt in the
water softener
(DD224-H, DD124-H
models only).
Ensure there is enough salt in the
water softener and you may need to
increase the water softener setting
if the problem persists.
PROBLEM POSSIBLE CAUSE WHAT TO DO