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Troubleshooting
Problem Possible causes What to do
Refrigerator or
ice maker makes
unfamiliar sounds
or seems too loud.
Normal operation. See page 37.
Temperature-
controlled drawer
and/or bins do
not close freely.
Contents of drawer or
positioning of items in the
surrounding compartment
could be obstructing
drawer.
Reposition food items and containers to avoid
interference with the drawers.
Drawer is not in proper
position.
See page 17 for proper drawer placement.
Refrigerator is not level. See page 8 for details on how to level your
refrigerator.
Drawer channels are dirty. Clean drawer channels with warm, soapy
water. Rinse and dry thoroughly.
Apply a thin layer of petroleum jelly to drawer
channels.
Refrigerator runs
too frequently.
Doors have been opened
frequently or for long
periods of time.
Reduce time door is open.
Organize food items efficiently to assure door
is open for as short a time as possible.
Allow interior environment to adjust after the
door has been opened.
Humidity or temperature in
surrounding area is high.
Normal operation.
Food has recently been
added.
Allow time for recently added food to reach
refrigerator or freezer temperature.
Refrigerator is exposed to
heat by environment or by
appliances nearby.
Evaluate your refrigerator’s environment.
Refrigerator may need to be moved to run
more efficiently.
Condenser coils are dirty. Clean according to the chart on page 32.
Controls need to be
adjusted.
See page 12 or 16 to adjust controls.
Door is not closing
properly.
Refrigerator is not level, see page 8, Leveling.
Check for internal obstructions that are keeping
door from closing properly (ie improperly
closed drawers, ice buckets, oversized or
improperly stored containers, etc).
Door gaskets are not
sealing properly.
Cleaning according to the chart on page 32.