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Troubleshooting
Ice and water
Problem Possible causes What to do
Ice maker is not
producing ice.
Ice maker arm is up. Confirm ice maker arm is down. See
automatic ice maker, page 23.
Household water supply is
not reaching water valve.
See connecting the water supply,
pages 9 – 10.
Copper tubing has kinks. Turn off water supply and remove kinks.
If kinks cannot be removed, replace tubing.
Water pressure is too low. Water pressure must be between 35 to 100
pounds per square inch to function properly.
A minimum pressure of 35 pounds per
square inch is recommended for refrigerators
with water filters.
Check freezer temperature. See temperature controls pages 12 or 16 to
adjust controls. Freezer must be between 0°
to 2° F (-18° to -17° C) to produce ice.
Ice bin is not installed
properly.
See ice storage bin, page 23.
Improper water valve was
installed.
See connecting the water supply,
pages 9 – 10. Self-piercing and ⁄” (4.7 mm)
saddle valves cause low water pressure
and may clog the line over time. The
manufacturer is not responsible for property
damage due to improper installation or
water connection.
Water filter
indicator light is
red.
Water filter needs to be
replaced.
If filter is not available, replace with bypass
cap. See water filter, page 25.
Filter indicator sensor
needs to be reset.
See Filter Status Indicator Light,
page 14 or 23.
EN