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Before Use
Placing Food Inside
Operation Cleaning TroubleshootingTroubleshooting
Ice making
Ice making
Supercool
Supercool
freezing
freezing
Problem Check Explanation and action
Cannot make ice
Cannot make ice
Water in the tank
Water in the tank
stays at the
stays at the
same level
same level
1
Has enough time passed after
installation?
It takes 4 to 5 hours after first starting operation for the
refrigerator to cool, and 24 hours or more in summer to make ice.
2
Is the ice tray installed correctly?
Set the ice tray lock lever to the correct position and check
the installation status of the ice tray.
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3
Are the water supply pump and tank
pipe installed correctly onto the water
tank?
Install them correctly onto the water tank. (In particular,
ensure that the opening of the tank pipe inside the tank is
installed fi rmly to the tank.)
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4
Is the water supply pipe installed
correctly in the tank holder area?
When the installation is incorrect or a gap is caused by a
foreign object, the cold air may fl ow in reverse and prevent
ice from forming.
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5
Has food, the ice server, or other
object been left in the ice storage
box?
The ice storage box is judged to be full of ice. Remove food
or other objects from the ice storage box. Also, spread the
ice out fl at all the way to the front.
6
Is the ice making setting for the ice
making compartment set to “STOP”?
Cancel the "STOP" ice making mode.
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7
Is the ice making compartment set to
Power Save Mode?
Cancel Power Save Mode and then set the ice making
compartment to “REG” or “QCK”.
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8
Is there enough water in the water
tank? Is the refrigerator tilted?
The number of ice cubes in one batch may be reduced. Pour
water into the water tank.
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Ice is small or
Ice is small or
joined together
joined together
1
Has ice been stored inside the ice
storage box for a long time?
If the ice is stored inside the ice storage box for a long time, ice cubes may
join together or shrink (due to a phenomenon called sublimation).
2
Is the ice making compartment set to
Power Save Mode?
Cancel Power Save Mode.
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Supercool frozen
Supercool frozen
food does not
food does not
taste good
taste good
1
Did you set the Supercool Freezing?
Set the Supercool Freezing.
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2
Is the food that you want to supercool
freeze placed in the top of the
versa compartment, and not being
overlapped by other food?
The food temperature is measured with the infrared sensor.
Lay out the food for supercool freezing fl
at and on top in
the versa compartment.
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3
Has enough time passed after
changing the versa compartment to
"Soft-Freezing"?
Set to Soft-Freezing, and when the temperature has
stabilized (after about 2 hours), perform supercool freezing.
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Doors open
Doors open
easily
easily
Doors do not
Doors do not
close
close
1
Is a door making contact with food or a
case? Is too much food packed inside?
Store food so that the door does not make contact with
objects when closed.
2
Has food fallen behind a case in a
drawer door, or is the power cord or
another object trapped between the
refrigerator and a door?
Remove any objects. Make sure that the door does not trap
objects such as food, power cords or plastic bags.
3
Is the refrigerator installed stably? Are the
adjustable supports making contact with the fl oor?
Lower the adjustable supports to raise the front side slightly
and make the doors easier to close.
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Door alarm
Door alarm
sounds
sounds
Interior light
Interior light
turns off
turns off
Compartment
Compartment
display on the
display on the
operation panel
operation panel
blinks
blinks
1
Are any of the doors open?
Close the door. The alarm sounds at every minute after the door is
opened, and after 4 minutes it sounds continuously.
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If the alarm sounds even after closing the door, press the
button for 5 seconds or more to stop it. An inspection is required.
Contact the retail store where you purchased the refrigerator.
2
Is the rotating partition of the
refrigerator compartment open to the
front?
Check the position of the rotating partition while the doors
are open.
The operation
The operation
panel does not
panel does not
respond
respond
1
Is lit?
Cancel the Child Safety Lock.
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2
Are the user's fi ngers or the operation
panel wet or dirty?
Wipe off the moisture and dirt on the operation panel and
fi ngers.
3
Are you wearing a band-aid on your
fi nger or gloves during operation?
Touch the operation panel with your fi nger directly.
Door and operation panel
Door and operation panel
Troubleshooting
(Continued)