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REFERENCE INFORMATION
13-2) Q & A
Problem
The refrigerator does not
work sufficiently or at all
The food in the
refrigerator is frozen
Unusual noises or sounds
are heard
The front corners and
sides of the cabinet are
hot; condensation occurs
Ice is not dispensed
You can hear water
bubbling in the refrigerator
There is a bad smell in the
refrigerator
Frost forms on the wall of
the freezer wall
No water is supplied
• Disconnected power plug
• Is the temperature control on the display
panel set to the correct temperature?
• Is the refrigerator in direct sunlight or
located near a heat source?
• Is the back of the refrigerator too close to the
wall?
• Is the temperature control on the display
panel set to the correct temperature?
• Is the temperature in the room too low?
• Did you store the food with a high water
content in the coldest part of the refrigerator.
• Is the back of the refrigerator too near to the
wall?
• Was anything dropped behind or under the
refrigerator?
• A “ticking” sound may be heard from inside
the refrigerator. This is normal and occurs
because various accessories contract or
expand.
• HOT-PIPE is installed in the front corners of
the refrigerator. That makes refrigerator’s
temperature lower quickly and saves the
power consumption.
• Condensation can occur when you leave the
door open for a long time.
• Did you stop the ice making function?
• Is there any ice in the storage unit?
• Is the water pipe connected and the shut-off
valve open?
• Is the freezer temperature too warm?
• Did you wait for 12 hours after installation
of the water supply line before making ice?
• The bubbling comes from the refrigerant
circulating in the refrigerator and is normal.
• Wrap strong smelling food so that it is
airtight. Throw away any rotten food.
• Is the air vent blocked?
• Is the door closed properly?
• Is the water pipe connected and the shut-off
valve open?
• Is the water supply pipe crushed?
• Is the water tank frozen because the
refrigerator temperature is too low? Select a
warmer setting on the display panel.
• Check that the power plug is properly
connected.
• Try setting it to a lower temperature.
• Move the refrigerator to the proper location.
• Try setting it to a warmer temperature.
• Check that the floor is levelled and stable.
• Move the refrigerator to the proper location.
• Remove the foreign object.
• Normal state
• Normal state
• See the control panel.
• See the ice container.
• See the valve.
• Set the temperature lower.
• Normal state
• Allow sufficient space between stored food
for efficient air circulation.
Possible Causes What To Do
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