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Microwave Oven Owner’s Manual
78
Frequently Asked Questions
Q.
I am having trouble with the scanning wand.
A.
Try moving the wand back and forth across the barcode several times. Try
scanning from corner to corner. It is easier to move the scanning wand smoothly
with a quick motion rather than a slow motion. Angle the wand so that the surface
of the lens is flat against the barcode. Scan the entire barcode from left to right or
right to left. Scan in a straight line, perpendicular to the bars. Clean the barcode
scanner lens. Make sure the barcode is not damaged or dirty.
Q.
How long does it take to download a new UPC database from a Home Hub?
A.
It takes about 20 minutes. Normally this occurs in the middle of the night.
Downloading a new database does not interfere with the normal operation
of your oven.
Q.
When the oven is plugged into a wall outlet for the first time, it does not work
properly. What’s wrong?
A.
The microcomputer used in the oven control may temporarily become scrambled
and fail to function as programmed. Unplug the oven from the wall outlet and
then plug it in again. The microcomputer will then reset for proper functioning.
Q.
Why does the turntable make noise when the oven is turned on?
A.
The noise occurs as the turntable roller rest moves around the microwave floor.
Frequent cleaning of these parts should eliminate or reduce the noise.
Q.
Why is there noise coming from the oven when using a lower power level?