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Requesting Assistance or
Service
Before calling for assistance or service, please check ‘Troubleshooting” on pages 26-29. It
may save you the cost of
a service
call. If you still need help, follow the instructions below.
1. lf you need assistance* . . .
Call Whlrlpool Consumer Asslstance
La
Center tobphone number.
w
Dlal toll-free from anywhere
In the U.S.A.:
1-800-253-1301
and
talk with one of our trained
consultants. The
consultant can instruct you
in how to obtain satisfactory operation from
your appfiince or, if service is necessary,
recommend a qualifii service company in
your area.
If you prefer, write to:
Mr. Willllm Clark
&nsumer Assistance Representative
whiicorporatbn
2000NorthM-63
Benton Harbor, MI 49022-2692
Please include
a
daytime phone number in
your correspondence.
2. If you need service* . . .
Whirlpool has a
nationwide network of
q
authorized Whirlpool service
SERVICE
companies. whirlpool senke
techniiians are trained to fulfill
the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whklpool service company in
your area,
call our Consumer Assiiance
Center telephone number (see Step 1) or
bok in your telephone directory Yellow
Pages under:
l
WPUbNCE-HOU8EHO~
l W-YACHPSEIL
muoq WWCE L REPAM DRYER& MRncE L REPM
--wmpool-a
----a
Ammrkdwmpoora
AMhXkOdWHPool-
m-w=m~-.)
(&awwk mz - co.)
3. If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool
Corporation for qualii parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool@ appli-
ance. FSP replacement parts will fd right
and work right, because they are made to
the same exacting specifiitbns used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
step 1.
4. If you are not satisfied
with how the problem
was solved . . .
l
Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chiigo, IL 60606
l
MACAP will in turn inform us of your action.
*When asking for help or service:
Please provide
a
detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 3.) This information will help us
respond properly to your request.
30