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QUALIFIED SERVICE PERSONNEL
Qualified service personnel are those familiar with Frymaster equipment and who have been
authorized by Frymaster L.L.C. to perform service on Frymaster equipment. All authorized service
personnel are required to be equipped with a complete set of service and parts manuals, and to stock
a minimum amount of parts for Frymaster
equipment.
A list of Frymaster Factory Authorized Service Centers (FASC) is included with the fryer when
shipped from the factory. Failure to use qualified service personnel will void the Frymaster
Warranty on your equipment.
1.8 Shipping Damage Claim Procedure
Your Frymaster
equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon its acceptance of the
equipment for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage, and ensure that this information is noted on
the freight bill or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be
recorded and reported to the freight company or carrier immediately upon discovery. A
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that
the shipping container is retained for inspection.
FRYMASTER DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR LOSS INCURRED IN TRANSIT.