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1.7 Shipping Damage Claim Procedure
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon its acceptance of the
equipment for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage, and ensure that this information is noted on
the freight bill or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be
recorded and reported to the freight company or carrier immediately upon discovery. A
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that
the shipping container is retained for inspection.
Frymaster
DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR LOSS
INCURRED IN TRANSIT.
1.8 Parts Ordering and Service Information
For non-routine maintenance or repairs, or for service information, contact your local Frymaster
Authorized Service Center (FASC). In order to assist you quickly, the Frymaster Factory
Authorized Service Center (FASC) or Service Department representative requires certain
information about your equipment. Most of this information is printed on a data plate affixed to the
inside of the fryer door. Part numbers are found in the Installation, Operation, Service, and Parts
Manual. Parts orders may be placed directly with your local FASC or distributor. Included with
fryers when shipped from the factory is a list of Frymaster FASCs. If you do not have access to this
list, contact the Frymaster Service Department at 1-800-551-8633 or 1-318-865-1711.
When ordering parts, the following information is required:
Model Number:
Serial Number:
Type of Gas or Voltage:
Item Part Number:
Quantity Needed: