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Before you call for service…
50
Problem Possible Causes What To Do
“SENSOR ERROR” When using a Sensor • Do not open the door
appears on display feature, the door was until steam is sensed and
opened before steam time is shown counting
could be detected. down on display.
Steam was not detected in • Use Time Cook to cook
maximum amount of time. for more time.
“LOCKED” appears on The control has been • Press and hold CLEAR/OFF
display locked. (When the control for about 3 seconds to
panel is locked an L will unlock the control.
be displayed.)
“HOT—OVEN IS HOT” The temperature inside the • This is normal.
appears on display oven is greater than 200°F.
One of the sensor cooking • These features will not
pads was pressed when the
operate when the oven
temperature inside the
is hot.
oven was greater than 200°F.
You hear an unusual, You have tried to start the • Start over and enter a valid
low-tone beep Reminder without a valid time of day.
time of day.
You have tried to start the • Start over and enter a valid
Auto Night Light without a time of day.
valid time of day entered
for the on-time and off-time.
You have tried to change • Many of the oven’s features
the power level when it is are preset and cannot be
not allowed. changed.
Food amount too large Sensor Cook Reheat is • Use Time Cook for large
for Sensor Cook Reheat for single servings of amounts of food.
recommended foods.
■ Steam or vapor escaping from around the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in the blower sound at
power levels other than high.
■ Dull thumping sound while oven is operating.
■
TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or
check the position and signal of the TV/radio antenna.
Things That Are Normal With Your Microwave Oven