Filter
Top Products
System Overview 5
Issue 04 Nortel Networks ipView Software Wallboard Set Up and Operation Guide
For example, you may have your Nortel Networks Call Center Reporting application operating in
the French language, and have a mixture of English speaking and French speaking Agents.
You could install a mixture of ipView SoftBoards, in English and French, amongst your Call
Center Agents, as appropriate.
Although (in our example) the Nortel Networks Call Center Reporting application will transmit
the wallboard statistics in French, the ipView SoftBoards operating in English will locally
translate the received parameter abbreviations and long descriptions into English before
displaying them to the Agent.
PC requirements
Component Specification
Platform IBM™ Compatible PC
Microprocessor Pentium 1 (or equivalent) minimum
Microprocessor speed 200MHz minimum
RAM 16Mb minimum
Free hard disk space 2Mb minimum
Network Interface Network Interface Card
Network Protocol TCP/IP protocol
Display Type SVGA display
Display (Graphics) Card SVGA graphics card
Operating System Requirements
ipView will operate on the Windows 95
TM
rev B (or later version) operating system.
Operating System Compatibility
ipView has been verified for correct operation on the following Operating Systems:
Operating System Version
Windows 95 4.00.950 B
Windows 98 4.10.2222 A
Windows Millennium Edition 4.9.3000
Windows NT 4.00.1381
Windows 2000 5.00.2195
Windows XP Professional Version 2002