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CHAPTER 5 INSTALLER’S TROUBLESHOOTING GUIDE
The Troubleshooting Guide is a list of symptoms of problems that may occur during routine operation.
• “Problem” (left column) lists common operating problems.
• “Possible Cause” (center column) lists causes of problems in the order they should be checked.
• “Remedy / Reference” (right column) lists fixes for problems from easiest to hardest.
• “Notes” in “Remedy / Reference column are at end of the Troubleshooting Guide.
ATTEMPTING TO REPAIR OR CORRECT PROBLEMS REQUIRING A QUALIFIED CLEVELAND
RANGE AUTHORIZED SERVICE REPRESENTATIVE VOIDS THE WARRANTY
Operator’s Trouble Shooting Guide
PROBLEM POSSIBLE CAUSE REMEDY/REFERENCE
Power turned OFF at Main External
Power Switch.
Turn ON power at Main External
Power Switch.
ON/OFF lever not fully turned to the
ON position.
Turn lever to the ON position.
Power indicator light
does not turn ON when
ON/OFF lever is in the
ON position.
Inoperative controls or indicators. See Note 1
Water supply to appliance shut OFF. Open water supply lines.
Water line strainer and/or external filter
system clogged.
Clean water supply strainer and/or
filter system. See Yearly Maintenance
in Operator’s Manual.
Water sensor is grounded by detergent
film, or scale.
Clean water sensor assembly with
vinegar solution. See Operator’s
Manual.
Power ON and
appliance does not fill
with water.
Inoperative controls or solenoids. See Notes 1 and 5.
High limit has been tripped. Reset steamer. If problem repeats, see
Note1.
Control panel Power
indicator is on, buzzer
sounds continuously,
Reset indicator is lit.
Inoperative controls. See Note 1.
KleanShield not installed. Install KleanShield.
Compartment bottom
dirty with food drippings.
Juices and/or food leaking from pans
or spilling during loading and
unloading.
Put a solid pan under perforated pans
to catch drippings. Put less food in
pans.
Door interlock switch not engaged. Close door completely.
Water supply to steamer closed. Open water supply lines.
Water line strainer and/or external filter
system clogged.
Clean water supply strainer and/or
filter system. See Yearly Maintenance
in Operator’s Manual.
Appliance is in the Timed Mode and
timer is not set (Dial timer models
only.)
Change to manual mode or set the
timer.
High limit switch has tripped. Reset steamer. See Chapter 3 in
Operator’s Manual. If condition
repeats, see Note 1
Bottom of reservoir is heavily scaled. See Note 1 or 9.
Control panel Power
indicator light ON and
steamer does not heat to
cooking temperature or
produce steam.
Inoperative controls. See Note 1.
Continued on Next Page