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Message Possible cause and remedy
Fault 72 A coffee capsule has become jammed between the capsule
carousel and the capsule plate.
^
Try to remove the capsule plate.
^
Look for the capsule in the brewing area and try to remove
it. Dispose of this coffee capsule as it is likely to be
damaged or dented and could become stuck again if
reused.
^
Insert the capsule plate and close the front of the coffee
machine.
If the message appears again or if you cannot remove the
capsule, contact Miele.
Fault 73
Fault 76
The coffee capsule was not pushed onto the capsule plate
correctly and could have been damaged.
^ Open the front and remove the waste container, the
capsule carousel and the carousel runners.
^
There is an opening to the right of the slot for the capsule
plate. Check if a coffee capsule has become stuck there.
If a coffee capsule is lying on the capsule plate:
^
Push the coffee capsule with the handle of a wooden
spoon or similar item back into the waste container.
^
Replace all parts and close the machine front.
Problem solving guide
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