Filter
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Problem Possible cause Remedy
The dishes are not clean
The filter combination in
the base of the wash cab
-
inet is clogged or not cor
-
rectly seated.
This may cause the spray
arms jets to be blocked.
Clean and/or refit the filter
combination correctly,
Clean the spray arms,
see “Cleaning and care”.
The drain pump or
non-return valve may be
blocked.
Clean the drain pump
and the non-return valve,
see “Cleaning and care”.
Tea or lipstick stains
have not been com
-
pletely removed
The wash temperature of
the selected program was
too low.
Select a program with a
higher wash temperature.
The bleaching effect of
the detergent used is too
low.
Use detergent containing
chlorine.
White residue is visible
on cutlery and dishes,
clouding occurs on
glassware; film can be
wiped off
Not enough rinse aid was
used
.
Increase the dosage,
see “Before using for the
first time”.
The salt reservoir is
empty.
Add reactivation salt,
see “Before using for the
first time”.
The salt reservoir cap
was not correctly
screwed on.
Refit it making sure it
screws back on correctly.
The water softener is set
too low.
Program a higher setting,
see “Before using for the
first time”.
Phosphate free detergent
was used.
Try detergent containing
phosphate.
Problem solving guide
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