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Problem Possible cause Remedy
Smearing appears on
glasses and cutlery,
there is a bluish sheen
on the surface of glass
-
ware; film can be wiped
off
The rinse aid dosage is
set too high.
Reduce the dosage, see
“Before using for the first
time”.
Glassware is dull and
discolored; film can not
be wiped off
The water hardness se
-
lector in the wash cabinet
is not set correctly.
Set it to the correct set
-
ting, see “Before using for
the first time”.
There is no remedy for al
-
ready damaged glass
-
ware.
Glassware is not dish
-
washer safe. The sur-
faces are damaged.
There is no remedy.
Purchase dishwasher
safe glassware.
Plastic items are discol-
ored
Natural dyes e. g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of de-
tergent used or its
bleaching effect was not
strong enough to deal
with natural dyes.
Use detergent containing
chlorine. Use more deter-
gent, see “Operating the
dishwasher”.
Discoloration is perma-
nent.
There are rust stains on
cutlery
The salt reservoir cap has
not been screwed on
properly
.
Screw the cap on firmly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase dishwasher
safe cutlery.
Detergent residue is left
in the dispenser at the
end of a program.
The dispenser was still
damp when detergent
was added.
Make sure the dispenser
is dry before adding de
-
tergent.
The detergent dispenser
lid does not close prop
-
erly
Clogged detergent resi
-
due is blocking the catch.
Remove the residue.
Problem solving guide
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