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2. If you need assistance . . .
Call our toll-free telephone number. Dial
tdl-free from anywhere in the U.S.A.:
1-80044-ROPER
(l-800-447-6737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service . . .
Contact the dealer from whom you
purchased the appliance or the
authorized servicer in your area. For help
finding an authorized servicer in your area,
call our toll-free telephone number in Step 2.
4. If you need FSP@ replacement
parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a replace-
ment part for your Roper appliance. FSP
replacement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new Roper
appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call our toll-free
telephone number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
. Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer and Roper Brand
Appliance warrantor have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
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