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30 COREBUILDER 6000 INTELLIGENT SWITCHING SOFTWARE REVISION 8.2.0
Technical Support 3Com provides easy access to technical support information through
a variety of services. This appendix describes these services.
Information contained in this document is correct at time of
publication. For the very latest, we recommend that you access 3Com
Corporation’s World Wide Web site as described below.
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier.
Many suppliers are authorized 3Com service partners who are qualified
to provide a variety of services, including network planning,
installation, hardware maintenance, application training, and support
services.
When you contact your network supplier for assistance, have the
following information ready:
■ Diagnostic error messages
■ A list of system hardware and software, including revision levels
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.