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16 Avaya™ ATM WAN Survivable Processor Manager Installation and Configuration
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If you have a maintenance agreement with Avaya for support of ASP Manager, you are
required to install a modem and a copy of Symantec’s pcAnywhere on the computers that
you want Avaya to be able to access. pcAnywhere enables Avaya personnel to remotely
troubleshoot and correct problems on your system.
Before installing pcAnywhere, please read the pcAnywhere security guidelines on page 28,
and visit the following web site for the latest pcAnywhere security information:
http://www.symantec.com/pcanywhere/index.html
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ASP Manager supports Release 9.1 or greater of DEFINITY ECS systems, and systems running
MultiVantage software. In addition, your “main” server and WSPs must meet the following
requirements:
1. A C-LAN board must be installed, asynchronous links must be configured, and the
board and configuration must be tested and fully functioning, both on the main
server(s) and each of the WSPs that ASP Manager will support.
2. The main server(s) and the WSPs that you want to work with ASP Manager must all
be on the same LAN or WAN, and that must be the same LAN or WAN that supports
all of the ASP Manager computers.