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What to do if ... ?
85
The following table shows other operating irregularities which are not displayed with an error
message.
Error Possible cause Remedy
Suction plate not correctly locked Lock suction plate correctly
Nominal oven temperature too high Select lower temperature and increase
cooking time
Not pre-heated Always pre-heat Combis
Bypass pipe greasy Clean bypass
Uneven browning
Incorrect accessories, containers Use suitable accessories and
containers
Control elements not illuminated and
do not react when switched on
No power connection, external failsafe
triggered
Call customer service
Appliance does not react to information
entered
Software has hung itself up Hold down the ON/OFF switch for 5
seconds or disconnect appliance for 5
seconds
Appliance cannot be switched on or
off
ON/OFF has been locked for 3
seconds
Try again after 3 seconds
Oven is not lit inside Oven light fault Call customer service
Steam measuring line blocked Clean steam measurement line; see
“Daily servicing and maintenance”
Water sprays from air outlet when door
is closed
Appliance drain blocked Clean outflow
Water sprayed out of steam generator
into oven during operation
Automatic rinsing of steam generators
has not been carried out for some
time, i.e. it is continually deselected
Activate automatic rinsing
The next date change or the following
day will be adequate
Water inside the oven Outflow blocked Descale
Outflow connection blocked or covered Remove object Water running out of base of appliance
Outflow blocked Rinse condenser and outflow
thoroughly, clean/check own drain
system
Incorrect cleaning agent Use genuine CONVOClean and
CONVOCare cleaning agents
Black marks inside oven
Water hardness too high See Water Quality Recommendations
in Warranty
Water pressure too low Increase pressure at installation
location
Incorrect cleaning agent Switch to CONVOClean
Automatic cleaning (CONVOClean
system) gives poor cleaning results
Degree of soiling incorrectly set Select higher cleaning level
Caution:
If an error cannot be rectified with the aid of this list, please contact your
qualified Cleveland Range authorized service representative.