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7-2
7.2 Troubleshooting
7.2.1 Computer and Heating Problems
Problem Probable Causes Corrective Action
A. Computer not turned on.
A. Press the ON/OFF switch to turn
the computer on.
B. No power to the fryer.
B. Verify computer power cord is
plugged in and that circuit breaker
is not tripped.
C. Computer has failed. C. Call 1-800-551-8633 for assistance.
D. Damaged computer wiring
harness.
D. Call 1-800-551-8633 for assistance.
No Display on
Computer.
E. Power supply component or
interface board has failed.
E. Call 1-800-551-8633 for assistance.
M2007 displays
FILTER
ERROR.
A filter error has occurred due to dirty
or clogged filter pad or paper, clogged
filter pumps, improperly installed
filter pan components, worn or
missing O-rings, cold oil or filter
pump thermal overload.
Follow instructions on page 5-4
through 5-7 to clear the FILTER
ERROR error. If problem persists,
call 1-800-551-8633 for assistance.
A. Drain valve is open.
A. Check status of MIB – Press reset if
letter other than A is displayed.
B. Computer has failed. B. Call 1-800-551-8633 for assistance.
C. Main power cord not plugged in.
C. Verify that both the main power
cord and 120V is fully seated in its
receptacle, locked into place and
that circuit breaker is not tripped.
D. One or more other components
have failed.
D. Call 1-800-551-8633 for assistance.
Fryer does not heat.
E. Main switch inside cabinet next to
fuse is switched to OFF.
E. Ensure the switch is switched to
ON, then switch the computer off
and then on again.
Fryer does not heat
after filtering.
Drain valve is open.
Check status of MIB – Press reset if
letter other than A is displayed.
Fryer heats until high-
limit trips with heat
indicator ON.
Temperature probe or computer has
failed.
Call 1-800-551-8633 for assistance.
Fryer heats until high-
limit trips without
heat indicator ON.
Contactor or computer has failed Call 1-800-551-8633 for assistance.
M2007 displays
CHANGE FILTER
PAD.
Filter error has occurred, filter pad
clogged, 24 hour filter pad change
prompt has occurred or change filter pad
was ignored on a prior prompt.
Change the filter pad and ensure the
filter pan has been removed from the
fryer for a minimum of TWO minutes,
then press 9 (1 YES) following any
additional instruction prompts
displayed on the computer. Do NOT
ignore CHANGE FILTER PAD
prompts.