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7 Troubleshooting
Problem Cause/Result Action
Little or no water or
steam comes out of
the cappuccino frother.
The pump is very
quiet.
The connector of the
cappuccino frother may be
blocked by milk residues or
limescale fragments
loosened during descaling.
T Remove the cappuccino frother.
T Unscrew the black connector with the
aid of the hexagonal hole on the
measuring spoon for ground coffee.
T Clean the connector thoroughly.
T Screw the connector back on by hand.
T Carefully tighten it using the hexagonal
hole on the measuring spoon, turning by
no more than a quarter of a rotation.
Grinder is making a
very loud noise.
There are foreign objects in
the grinder.
T Contact customer support in your
country(see Chapter 11 ‘JURA contact
details/ Legal information’).
‘ERROR 2’ is displayed. If the machine was exposed
to the cold for a long period
of time, heating is disabled
for safety reasons.
T Warm the machine at room tempera-
ture.
Other
‘ERROR’
messages are dis-
played.
–
T Switch the IMPRESSA off at the power
switch. Contact customer support in
your country(see Chapter 11 ‘JURA
contact details/ Legal information’).
E If you were unable to solve the problem, contact customer
support in your country(see Chapter 11 ‘JURA contact details/
Legal information’).