If You Need Servlcs Or Assistance
Contlnued
2. If you need assistance’ ._
Call Whlrlpool Consumer Assistance Center
telephone number. Dial free from anywhere In
the U.S.:
l-800-253-1 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service
is necessary,
recommend a
qualified
service company in your area.
lf you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service* . . .
Whirlpool has a nationwide
- network of authorized
WhirlpoolsM service compa-
nies. Whirlpool service
technicians are trained to fulfill
the product warranty and provide after-warranty
service, anywhere in the United States. To locate
the authorized Whirlpool service company in your
area, call our Consumer Assistance Center
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
.APPUANCE4OUSEHOLD.
. WASHNO MACHNES A
MAlcR#8EmlcEAREPAlR
mywg
8ERwcE 8 REPAIR
4. If you are not satlsfled wtth how the problem
was solved’ . . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appliance
industry.
l
Contact MACAP only when the dealer, author-
ized servicer and Whirlpool have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
*When requesting assistance, please provide:
model number, serial number, date of purchase,
and a complete description of the problem. This
information is needed in order to belter respond
to your request.
34
