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How To Call for Service Repair
After your W. A. Brown & Son, Inc. Walk-in has been correctly installed, and the refrigeration system properly connect-
ed your new Walk-in should provide you years of uninterrupted service. Should your Walk-In ever require service,
please have the following information available upon initiating a service call.
Determine the date your walk-in was placed into service and enter it here. ______________________________
Locate the serial number located on the door of your unit and enter it here. ____________________________
Determine the dealer from whom you purchased your walk-in and enter it here. __________________________
Should you feel your Walk-in refrigeration system is not operating properly and your unit is covered under warranty,
please contact W. A. Brown & Son, Inc. by calling 800-438-2316 and ask for Refrigeration Service. Provide the date
your unit was installed for use and the serial number, along with the name of the dealer from which you purchased
your unit. Describe the nature of the problem, and our qualified technicians will refer you to the appropriate trained
servicer, or, you may use your preferred local refrigeration technician. See exact detail regarding labor warranty if you
have purchased the optional one year labor warranty. Of course repairs that are covered under warranty will be
handled at no charge to you. Expenses that result from calls not covered under warranty (such as fuses blown or a unit
not plugged in) will be invoiced to the person asking for the service call.
Replacement Parts
For best operation, always use official replacement parts for items such as hinges, gaskets, and latches. These
can be purchased directly from W. A. Brown by calling Service Parts at 800-640-0593 or visit us on the web at
www.wabrown.com. Minimum orders and order handling charges may apply.
Replacement door latch keys are available at a minimum charge.
Data Plate - Located on inside of main door.
Serial No. (5 digits w/dash for door number ex: 90117-1D2)
(This number is the same as the Order Number)
Size (Size of box and year mfg’d ex: 16X17-01)
UL Model (This number UDS-4 can not be used to identify order - it means there is 4" of urethane
foamed in panels)
W.A. BROWN &B SON, INC.
Since 1910
Salisbury, NC
REFRIGERATION REQUIREMENTS
For Storage Temperature of 0 ˚ F
Evaporator: 6578 BTU / HR at 10˚ TD
Condensing Unit: 6578 BTU / HR at -10
˚
Suction Temperature. in 100
˚ Ambient
SERIAL NO. 98949-1D2
UL MODEL: UDS-4
SIZE: 9X13 04
U
L
®
NSF
COMPONENT
LISTED 480E
DOOR PANEL ASSEMBLY
120 V. A. C. 300 WATTS