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17
Table 3-1 Trouble Shooting Guide (Continued)
PROBLEM POSSIBLE CAUSE REMEDY/REFERENCE
Either the vent, the drain to the vent or
the KleanShield¥ opening is clogged or
covered.
Clear vent or collector opening and/or
clean the drain with USDA approved drain
cleaner and flush drain thoroughly with
fresh water as applicable. If condition
persists see note #1.
Door gasket or door parts worn. See note #1.
Hot water instead of cold water
connected to the condenser water line
See note #2 and #3.
External drain or vent not properly
installed, should be free air vented and
pitched down.
See notes #2 and #3.
Steamer not level. See note #2.
Steam and/or water draining
around the compartment door.
See Warning under note #7.
Condenser not operative See note #1.
Hot water instead of cold water
connected to the condenser water line
See note #2 and #3.
External vent is not installed in drain tee See notes #2 and #3.
Abnormal amount of steam
coming from drain or vent.
Inoperative controls See note #1
ON/OFF lever/switch is not turned fully to
the OFF position
Turn lever/switch to the fully OFF position
to activate drain cooling feature.
Water line strainer and/or external filter
system clogged.
Clean water supply strainer and/or filter
system.
Hot water instead of cold water
connected to reservoir fill line
See note #2 and #3.
Abnormal amount of steam
coming from drain during
draining of steamer
Inoperative controls. See note #1.
KleanShield¥ not installed Install KleanShield¥ to catch food
drippings
Compartment bottom dirty
with food drippings.
Juices and/or food leaking from pans
during loading and unloading of steamer.
Put a solid pan under perforated pans to
catch drippings, or put less food in pan.
Pans too close to the bottom of cabinet. Put pans in racks near top of cabinet.
Compartment overloaded with too much
food.
Put less food into pan. Use fewer pans.
Suggested cooking times are usually
listed for cooking at sea level.
Extend cooking times for altitudes above
2500 feet.
Convection fan inoperative See note #1.
Food takes too long to cook.
To verify the steamers
proper operation see
note #8.
Voltage too low for unit. See note #4.
High limit has been tripped. Reset steamer according to instructions
found in Chapter 2, Section A, Part 7. If
problem repeats itself, see Note #1.
Control panel Power indicator
is on, buzzer is buzzing
continuously and Reset
indicator is lit.
Inoperative controls. See Note #1.
A small amount of steam may issue from
the exhaust whenever the unit is in the
cooking mode.
This is normal operation of the steamer
NO action is necessary.
Water line strainer and/or external filter
system clogged.
Clean water supply strainer and/or filter
system.
Hot water instead of cold water
connected to reservoir fill line
See note #2 and #3.
Steam coming out of the
exhaust.
Inoperative controls. See note #1.