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TROUBLESHOOTING NOTES
1. A qualified service technician must repair problem or do the appropriate maintenance
2. Proper installation of the steamer is the responsibility of the owner or installer. A qualified installer or
technician should be contacted to correct the installation
3. Repairs to external plumbing should be done by a Licensed Plumber.
4. Repairs to external wiring should be done by a Licensed Electrician.
5. Should the automatic fill system fail for any reason the steamer will eventually stop heating when the
water level drops below the minimum operating level. Should this happen, the unit can continue to be
operated by manually filling the water reservoir with about a gallon of water approximately every half-
hour, until service can be scheduled.
6. For more information on products and services, contact your nearest Authorized Sales Representative.
Call factory for a preventative maintenance program and water treatment systems: USA: (800)
338-2204, Canada: (800) 427-6668.
7. Whenever opening door, especially when water or steam is leaking around gasket heed the warning
below.
8. To evaluate whether a SteamChef¥ steamer is producing normal cooking performance, conduct the
Egg Test as follows (NOTE: this test is not valid for pressure steamers). A properly operating steamer
will produce cooked eggs as follows.
Turn on the steamer, and set the selector switch to the manual mode (or for ON/OFF models set the
selector to the ON position) so that steam is being produced. When wisps of steam has begun to exit
the steam vent, preheat the steamer by leaving it ON for ten minutes. After the compartment is
preheated follow the instructions as listed below.
x Place a fresh egg on a perforated steamtable pan in the middle of the cavity.
x Close the door and set the timer as directed by the size chart below
Size
SteamChef¥
Medium 12 minutes
Large 14 minutes
Extra Large 14 minutes
x When time is complete, carefully remove the egg and place in a container with cold water running
over it.
x Let cool under cold running water for 5 minutes.
x After cooling, crack egg shell and peal.
The result will be a perfectly hard boiled egg.
WARNING
When checking inside the steamer always open the door slowly and stand to the
side and back away from the steamer. Water leaking from the door gasket can be a
sign of a blocked drain. If the drain is blocked, hot water can accumulate inside the
compartment and spill out when the door is opened.